There are two main types of telephone interpreting, consecutive interpreting and simultaneous interpreting. During consecutive interpreting the interpreter speaks when an entire section of the speech to be interpreted is over. He notes down important points from the speech and interprets it for the listener. The interpretation can be done for an entire section by writing notes or sentence wise depending on memory of the interpreter. Simultaneous interpreting, on the other hand, is conveyed to the listener as the interpreter understands the speech. The message or information is conveyed to the listener as soon as the interpreter is able to convert it into the target language.

It is important that you choose a telephone interpreting service that works as per your requirements. SOS Talk is one such service that uses both these methods depending on the requirement of the clients. The telephone interpreting services rendered by SOS Talk works by connecting the speaker, interpreter and the listener through a three-way connection, more popularly called as conference interpreting. This is the most common form of connecting three people simultaneously, enabling them to better exchange information.

It is important that the information or message is conveyed very clearly across the telephone. The interpreters at SOS Talk ensure that source language is perfectly interpreted and accurately conveyed to the listener. All interpreters are bilingual, thus having good understanding of both source and target languages. The equipment used is a land-line attached to headphones, ensuring that the calls are secure. This implies that all your business related information remains secure and is not leaked out in any way.

SOS Talk ensures that the quality of language is retained in the interpreted text and is conveyed in exactly the same manner as relevant to the business. Different ways of interpreting are employed to make sure that the interpreted text is communicated in a manner desired by the client.

The field of telephone interpreting has gone from interpreting for social services and educational interpreting to use in business. Interpretation can be a difficult task as the interpreter is required to convey a lot more than a simple message. He must ensure that the tone and style of the speaker is adequately conveyed to the listener, so the message is clearly understood by the listener. All these aspects of telephone interpreting are effectively taken care of by staff at SOS Talk.

Hiring a professional telephone interpreting service is very important when you are handling a global business. Often you would be required to interact with foreign clients over the phone, where both cultural and language barriers may come in the way of an urgent conversation. This may happen even when you have a common language such English. This is because English is not a native language in most countries, where your client may have average knowledge of English. Same is the case with any other language.

Instant connectivity is one of the major advantages of hiring a professional telephone interpreting company. A professional telephone interpreting company like SOS Talk provides instant connection through their interpreters to almost every part of the world. The interpreter is connected via 3-way conference, enabling you to talk to the desired person instantly. You never come to know that it’s an overseas call, where the time of waiting is as less as that for a local call.

A professional telephone interpreter means good communication. This means when you are conveying your message through a professional telephone interpreter, he ensures that everything from your words and tone to the cultural aspects are relayed clearly and accurately to the listener. Interpreters at SOS Talk are fully qualified to handle every type of conversation, be it an urgent business call or a healthcare provider wanting to talk to his patient in another country.

Professional telephone interpreters are also skilled in terminology related to a particular profession or field. Understanding of technical jargon by the telephone interpreter is very important so that the message is communicated correctly. For instance, if your company deals with manufacturing laboratory equipments such as a microscope, a professional telephone interpreting agency would ensure that you are connected through an interpreter who has thorough knowledge about your business. SOS Talk even allows you to get connected through an interpreter of your choice, where you may have already explained him the specific features of your business.

With a professional telephone interpreting company like SOS Talk you are assured that your business would run smoothly.

An interpreter is required to work along with people, whereas a translator can work from home, simply converting one piece of text from one language to another. Being into verbal communication an interpreter must accurately judge the style and tone of the speaker to correctly convert the conversation into the target language. This has to be done carefully, as the tone of the interpreter can easily mislead the listener, leading to misunderstanding. An interpreter’s task, thus, is slightly challenging compared to that of a translator, even if judging the mood of a text during translation is also important.

Another major difference is that interpretation is something that is done one-on-one often without any reference to external sources such as a dictionary. He must therefore know the language very clearly and accurately to make correct conversion. Even a single word interpreted wrongly can convey a completely different meaning. On the other hand, a translator can sit with books and a dictionary, thus making more accurate and exact conversion of text from one language to another. He may not even know the source language very well and would be able to make the conversion by using appropriate resources.

In any case both types of services require complete knowledge of culture of both source and target languages. SOS Talk is one such telephone interpreting service with not only bilingual but also bi-cultural staff. This helps better understand the emotions, feelings and mood being conveyed by the speaker. For instance, business often requires a serious tone; however some languages naturally have a serious tone, making quite challenging for an interpreter to convey a message.

Apart from this, the interpreters at SOS Talk are quite conversant with a number of languages used worldwide. These languages include French, German and Greek to Japanese as well as Korean. The service also provides interpreters for languages within a country, such as Kashmiri, Kannada and Sindhi, in case of India. SOS Talk provides very good service at competitive prices, with no start-up or minimum charges. You can even try the service before making a decision of hiring the company for your interpreting needs.

Accurate interpretation is an important part of communication, especially in terms of business. It may happen that you need to be in conference with several clients or employees at the same time, all belonging to different countries. A service like SOS Talk comes in very handy in such situations, providing impeccable service at affordable rates.

The need to make teleconferencing a success especially if it is between people speaking different languages brings about the need for a third party who understands the clients’ foreign languages to act as a call interpreter.

SOS Talk ensures that this is no more a problem by providing you with qualified telephone interpreting persons who ensure that whichever message you want to pass is well conveyed.

SOS Talk ensures that we stay at the top of international telephone interpreting system service providers by providing easy to follow steps for the access of many of our multi skilled call interpreters to help you out in overcoming language barriers you may be facing.

SOS Talk call interpreter

Besides the normal calls you make to use our telephone interpreting services, we have an online service that supplies you with the identification of the call interpreter who serves our client and details can always be preserved by our esteemed clients to be used by them should they need attention or service from a specific call interpreter in our team.

Our efficiency

For efficiency in our telephone interpreting services, we have an automated means of helping you to get the person you want to communicate with, to disclose their language, to enable us to get you an appropriate call interpreter, to do the telephone interpreting for the both of you.

Any call interpreter that you get from our team would be absolutely skilled in the area you want telephone interpreting help, be it medical, zakelijke, educational, government insurance, legal or any professional proficiency.

Any SOS Talk call interpreter has inter-client relationship skills to ensure them to get the information intended to be passed for sufficient analysis, interpretation and relay to the third party without alteration of meaning, because we believe that our clients interests should always be at the top of any other thing.

Our costs

Our prices are absolutely great and any costs charged for your telephone interpreting or call interpreting needs will most definitely be worth it. We offer you with the best telephone interpreting services from qualified call interpreters at the lowest cost world wide and no hidden costs.

Working hours and days

We are always at your disposal for any call interpreting or phone interpreting needs twenty four hours a day, seven days a week regardless of your time difference and distance from us.

Our staff

Our staff ensures that all you have to say is heard through efficient call interpreting or telephone interpreting. We ensure that your message is passed in real time in its original entirety and character preservation always ensuring no infringement to any of our clients’ perspectives.

telephone interpreting staffs and all their call interpreters come from different cultural backgrounds and most of them are bilinguals so as to be able to attend to the telephone interpreting needs of the global clientele without any prospective client being locked out as a result of either language or cultural barrier.

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The hustle of getting a reputable call interpreter can at times eat so much into a person’s business hours and even lead to some lost chances in cases where there is a language barrier. The services of a telephone interpreting company cannot be underrated in this situation.

Imagine you are in United States wanting to speak with your client in Italy or Japan. This would have been impossible a few decades back. However, conference calling has made it possible for you to connect to several people at a time. This idea has been effectively implemented in the field of telephone interpreting. A telephone interpreting service not only connects you with your clients in another country, they also ensure that language is not a constraint when two people want to connect.

In a conventional telephone interpreting set up a client is required to follow four steps to connect to the desired person. The first step is obvious, that is, dialing the service, where the client contacts the service provider. Generally this works when the company has subscribed for telephone interpreting service, which charges the company per minute of the call.

Next step is data collection which is done by a call agent. This data is usually about the required language and billing information. There are two ways in which this call may be answered, through a live agent or an Interactive Voice Response(IVR). When a live agent picks up the call, the data is collected via the phone and entered manually into the company’s billing system. On the other hand, when a call is picked up by an IVR the data is collected based on the response given by the client. Billing information can usually be accessed through a unique ID given by the service provider or sometimes may even be chosen by the client. This helps the client keep track of the calls made so far as well as charges incurred on each call.

In the third step the client is connected to the desired interpreter. Here the client may explain the gist of the message so that the interpreter is clear about the subject to be interpreted and transmitted. This helps the interpreter come up with appropriate terms in relation to the language and culture of the listener. And in the final step the interpreter connects the client with the desired person on the other end and the conversation begins.

However, at times the procedure can be quite long especially when instant connectivity is important. In such cases there may be no requirement of a call agent, where a client may want direct connection with an interpreter. When using telephone interpreting service such as SOS Talk, there is no call agent involved, where you are connected to an interpreter by simply entering the language code. You may even choose to connect through a specific interpreter through his unique ID. This may happen when you had a smooth conversation through a particular interpreter and wish to have his services for all your calls. This is a unique service provided by SOS Talk, the world’s most advanced telephone interpreting service.

Today, an employee need not be present in person for an interview, where initial interaction is conducted via telephone. At times even video conferencing is used to interact with a prospective employee especially when choosing an executive at the management level. However, what if qualifications of a potential employee exactly fit the criteria you are looking for, but he does not speak your native language clearly. Even if English is considered the business language of today, there are many countries where people do not understand the language or have very limited vocabulary.

You obviously wouldn’t want to lose out on an expert in a required field due to mere constraint of language. This is where you can make good use of a telephone interpreting service. Such a service ensures that you talk to your employees or clients in a language that they understand. This also creates a positive image of a company, where you clearly indicate that language is not a big problem. With a 24 x 7 telephone interpreting company at your service you are no longer worried about how to convey a message. This also lifts the barrier of not being able to hire a better workforce for your business, especially outside your country.

Once this barrier is lifted, you can simply concentrate on your business objectives, which can now be clearly communicated to all your clients and employees, regardless of their language. Whether it’s an urgent message you want to convey or a simple interview is to be conducted, a telephone interpreting service like SOS Talk ensures that you are not only connected through a telephone but also in mind and spirit.

There are more than 1000 interpreters at SOS Talk working round the clock to provide their service any time you need. Unlike services involving a call agent, who may or may not be available 24 hours, SOS Talk is available no matter which time zone you reside in. SOS Talk has also eliminated the need for a call agent by completely automating the service. You no longer need to give any information, with SOS Talk you can connect directly to an interpreter and simply begin talking with your client at the other end.

This also serves the purpose of instant connectivity, where going through a call agent can waste precious time. SOS Talk provides prompt service at minimal charges, so your communication lines remain open at all times.

With business going global in most of the countries, the clients and customers are not restricted to the host country. Similarly, unlike earlier times it has become important for countries to maintain good diplomatic relations, whether they share boundary with a country or not. For instance, an embassy or high commission may require telephone interpreting services to speak with their counterparts in other countries or the representatives in the same country. Similarly, business owners, both large and small, may need to speak with their clients or customers from other countries, thus requiring a telephone interpreting service.

Earlier such a facility was limited, where business owners didn’t really have a choice and had to make do through written communication or hired an interpreter to work with them. One interpreter is obviously not enough for a business dealing with several overseas clients. With the power of internet it is now possible to get connected to every part of the world, where language is no longer a barrier.

SOS Talk is one such telephone interpreting service with a bilingual and even bicultural staff, offering their skills to solve language issues. The service is available in several languages including European, Asian and Western countries as well as countries from the Middle East. The service also offers interpreting languages spoken within a country; say Bengali and Gujarati in India. The staff works 24 uur per dag, 7 days a week to provide continuous service, often necessary for businesses dealing with foreign clients. You obviously cannot afford to lose business just because a telephone interpreting service was not available at night, because it’s often day at the other end of the world!

Unlike other such commercial services, SOS Talk allows you to test their services before you decide on hiring them. This enables you, the future client, to assess the services against your requirement, and then make a decision. SOS Talk also offers Live Support, so you are able to solve any issues regarding the service as and when they arise.

Verbal communication has an advantage over written communication, where speaking to someone is more personalized compared to writing. For instance, when you say ‘Hi’, it is obviously friendlier than writing ‘Dear Sir’. This provides a personal touch to your business, making it very important for you to consider how your clients perceive a particular form of communication. This is very true in case some problem arises. With a large amount of your business depending on correct communication, SOS Talk offers a great service, giving that personalized touch needed in your business.

SOS Talk interpreters are always at your disposal wherever you are, providing you with all your needs to have language interpreting challenges that face you handled at any time whenever you are in need in a very easy manner.

At SOS Talk, we are able to recognize your voice to help you to have an easy access to the country you wish to call and also to the language that you would need our interpreters to handle for you.

Our efficiency

Our interpreters thrive towards the achievement of passing client messages in their originality without unnecessarily changing their meanings during the language interpreting process.

Our services are very advanced to ensure that whatever language interpreting need a client may have, we are always able to give them satisfaction from the widely skilled interpreters that comprise our staff.

Our systems talk are able to get you an interpreter who is able to understand the language that our client requires and works further to get you an available interpreter to satiate your language interpreting needs.

We offer quick and efficient language interpreting services no mater the field within which you need help. Be it you are with a patient whose language you do not understand or is trying to find your way around a foreign land where no one understands you and you can not understand a thing either.

Our costs

We have an automated system which efficiently gets you connected to our interpreters at very fair price per minute. The fees are recorded for you to get to know that we have no hidden call costs.

You can request for the recording of your language interpreting call and having it emailed to you absolutely free without any additional costs.

Working hours and days
Our interpreters work on all days including public holidays and weekends to provide for all your language interpreting needs.

Being on the go at all time makes our clients able to get interpreters for your language interpreting requirement at any time of day on any day.

Our staff

We have a hard working team of interpreters whose main aim as interpreters in their provision of interpretation services is meeting all your language interpreting needs with an off the hook excellence.

With a staff of over 1000 we are sure to suffer no language barrier. No mater the language interpreting case for which you need an interpreter, SOS Talk is always sure to get you a reliable skilled interpreter.

We have a skilled and tested team of interpreters who have stood the test of time in ensuring that we stay on top of the list of international language interpreting services providers.
The interpreters in our team are given the opportunities to handle the languages they understand most and to deal with fields in which they posses an efficiency. They always ensure that our clients are provided with the best language interpreting need from the best qualified interpreters leaving no room for any mistakes whatsoever.

BIO

The ability to make accurate and point blank interpretations is very important in the process of passing information from one language to another. This means that you must be keen enough to pick the right interpreters to handle your needs accurately. Language interpreting needs a clear comprehension of the two languages and our wide range of staff ensures of that.

There are several benefits of adding a separate telephone interpreting line. When you add a separate line to your company, the same service can be used by different departments in your company. When you are operating a business spanning different regions of the world, simply having the telephone number and account with the telephone interpreting service is not enough. A separate line to your company ensures that the service can be used by anyone at any time as required.

Your business may require the finance section or the human resource department to speak with your employees in other countries. A separate interpreting line helps get connected instantly without having to place a call with the telephone interpreting service. This can be very useful when passing important messages, where your subordinates need not wait for you to get connected.

With a company like SOS Talk you can even request to get connected through an interpreter of your choice. For instance, if the last call you had placed was handled well by a particular interpreter, you can simply mention his ID and choose him for all such calls in future. Such a unique service is not provided by any other service in the world. SOS Talk may be considered an exceptional service provider, which allows you to test the services before using it.

When you hire SOS Talk, you get access to more than 1000 bilingual and bi-cultural interpreters, committed towards providing excellent services no matter what your business is. You need not really do much to access services provided by SOS Talk except for a telephone and your account with the company. It is also very easy to register with the company through their website. Now all you require is upload the amount for your call and the interpreter will be at your service.

No matter in what language you want an interpreter in, if your requirements are not clear, the interpreter will never be able to do the job properly. This is the first step towards having a good conversation with your listener through an interpreter.

1. Make your subject of conversation very clear to the interpreter, so he has a clear understanding in his mind as to what is expected of him. It is also important to clearly mention the language or languages in which interpretation is required.

2. Ask the interpreter to warn you in case the conversation is being misunderstood or misrepresented. For instance, cultural differences or certain aspects of your language may hold a completely different context in the target language. When the interpreter conveys that there is a scope for confusion, you will be able to make necessary amendments to avoid a controversial situation from arising.

3. Speak adequately slowly and make sure your words are being clearly heard by the interpreter. In case not, the interpreter may like to adjust the speaker and headphone volume before the conversation begins. This will ensure that the message is exchanged clearly and the entire session goes smoothly.

4. Always talk in second person, as if you are talking to the listener yourself. Do not address the interpreter directly. This will avoid confusion, as the interpreter will not know whether he must speak to you or the listener.

5. Other thing that you must do to make the conversation successful is ensure that there is no disturbance in the form of noises in the background. Since the call would cost you per minute, make sure that the conversation runs as scheduled and does not overshoot the time decided. However, companies like SOS Talk provide the services at very affordable rates, so you are not worried about the cost and carry out the conversation in a relaxed manner than in a hurried manner.

Using the tips given above would ensure that you make most of the quality services provided by SOS Talk. The interpreters at SOS Talk are very cooperative, with thorough knowledge of language and culture they specialize in. With SOS Talk you are assured of a smooth communication.